Terms & Conditions

Home / Terms & Conditions

Terms & Conditions

1. Overview

These Terms & Conditions ("Terms") govern your use of our website and the purchase of goods from our online store. By using our site or placing an order, you agree to be bound by these Terms. Please read them carefully.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. Prices are listed in GBP and include applicable taxes. We reserve the right to update prices or product information at any time without prior notice.

3. Orders & Payments

Orders are accepted subject to availability and confirmation of payment. Once your order is placed, you will receive an order confirmation via email.
We accept secure online payments via major credit and debit cards.

4. Shipping & Delivery

We offer free shipping within the UK.
Orders are typically processed and dispatched within 1 to 3 business days.
Estimated delivery times vary but usually fall within 2–5 working days after dispatch.
We are not liable for delays caused by third-party couriers or unforeseen events.

5. Returns & Refunds

You have the right to return your order within 14 days of receiving it, in accordance with UK Consumer Contracts Regulations.
To be eligible for a return, items must be unused and in their original packaging.
Please contact us at [Insert your return email or contact form link] to initiate a return.
Refunds will be processed within 14 days of receiving the returned item.

6. Cancellations

You may cancel your order before it is shipped. If the item has already been dispatched, please follow the returns process above.

7. Warranty & Liability

We do our best to ensure all items are free from defects. If you receive a faulty item, please contact us within 7 days of receipt.
Our liability is limited to the value of the purchased product and does not extend to indirect losses or damages.

8. Privacy Policy

Your privacy is important to us. Personal information is processed in accordance with our Privacy Policy and the UK GDPR.
We do not share your data with third parties for marketing without your explicit consent.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

10. Contact Us

If you have any questions about these Terms, please contact us:
📍 Address: 5 Teal Drive, St Mary's Island, Chatham, Kent, England, ME4 3EA
📞 Phone: +44 7980 730990
📧 Email: contact@Herty.co.uk

herty

herty