1. Shipping Information

📦 Free UK Delivery

We offer free standard shipping on all orders within the United Kingdom. No minimum spend is required.

🚚 Dispatch Time

Orders are typically processed and dispatched within 1 to 3 business days (Monday to Friday, excluding holidays).

📍 Delivery Time

Estimated delivery within the UK is 2 to 5 working days from the date of dispatch.

🚛 Shipping Carriers

We use reliable UK delivery partners such as Royal Mail, Evri, or other tracked services depending on your location and order size.

📦 Tracking

Once your order is dispatched, you may receive a tracking number by email or SMS (if applicable).

📬 Delivery Address

Please ensure your delivery address is complete and accurate. We are not responsible for delays or losses due to incorrect addresses.

2. International Shipping

At this time, we only ship within the United Kingdom. International shipping is not available.

3. Payment Information

💳 Accepted Payment Methods

We accept secure online payments via:

• Visa
• Mastercard
• American Express
• Maestro
• PayPal
• Apple Pay / Google Pay (if supported by your device)

All payments are processed through encrypted and secure payment gateways. We do not store your full card details.

🧾 Payment Confirmation

Once your order is successfully placed, you will receive a confirmation email with payment and order details.

💰 Prices & Taxes

All prices are listed in GBP (£) and include applicable UK VAT. Shipping is free and does not incur additional charges.

4. Failed or Declined Payments

If your payment is declined, please check with your card issuer. Orders will not be processed until full payment is received and confirmed.

5. Contact

If you have any questions regarding shipping or payments, please contact our support team:

📧 Email: contact@herty.co.uk
📞 Phone: +44 7980 730990
📍 Address: 5 Teal Drive, St Mary's Island, Chatham, Kent, England, ME4 3EA